nuance communicationsMicrosoft today announced that WellSpan Health, a Pennsylvania-based integrated healthcare system, will add Nuance's Dragon Ambient eXperience (DAX) to its patient experience-centric solutions group.
DAX is a solution that automates and accelerates the creation of clinical documentation during office and telehealth visits, allowing for instant entry into electronic medical record systems.
York-based WellSpan Health first rolled out its partnership with Nuance in 2020 and also partnered with DAX, with the goal of reducing administrative tasks that lead to provider burnout.
”“Microsoft has long been committed to innovating AI solutions to help hospitals and health systems achieve better outcomes for both providers and patients,” Kenneth Harper, general manager of DAX at Microsoft, told MobiHealthNews in an email. told.
“Creating solutions that strengthen the patient-provider relationship is at the forefront of our mission, and this is a new step for WellSpan to achieve this. Building on our first DAX implementation, WellSpan healthcare providers will continue to be able to reduce burnout and retain higher quality patients.'' Conversation with DAX Copilot Embedded in Epic.”
bigger trends
by According to the Annals of Internal Medicine, for every hour physicians spend with patients, they spend approximately two hours completing clinical documentation and other administrative tasks.
Documentation burden, often overlooked in traditional definitions of burnout, has recently received increased attention as healthcare organizations seek to address employee burnout while simultaneously improving the patient experience.
Products such as DAX CoPilot aim to bridge the gap and give healthcare providers more time with patients, which is expected to reduce provider burnout.
Other companies that automate the creation of clinical documentation include the following San Francisco-based companies: Augmedix has grown from a Google Glass-based clinical documentation startup to a publicly traded AI-enabled ambient automation platform.
treatment notes is a Pennsylvania-based behavioral health practice management software founded in 2010.
AGS Health is an analytics and revenue cycle management company founded in 2011 with offices in Washington, DC and Chennai, India.
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