assignment
Recognizing the change in consumer purchasing habits, Welch's shifted its strategy to cost containment and planned to reinvest the savings into enhanced marketing efforts. “We had reached a tipping point when we looked specifically at Oracle ERP software,” says Dave Jackson, his CIO at Welch's. “Support and maintenance costs were close to 12-15% of his IT budget, and the version he was running was nearing end of support. There was no function.”
Rimini Street Solutions
According to Jackson, Welch's evaluated the traditional Oracle upgrade path and migrated some of its enterprise applications to cloud-based applications. The company discovered that standard options did not reduce costs or provide significant new business value. As a result, Welch's chose to move support for his Oracle EBS and Oracle Database systems to Rimini Street, immediately saving him 50% on annual support and maintenance fees. Welch's redeployed distribution cost reductions company-wide to enhance its marketing strategy. Improved service levels free up IT staff time to create new application enhancements for the business. Mr Jackson said: “My team doesn't want to go back to traditional support right now, because none of them have to chase tickets, apply patches, or do the babysitting that they used to have to do. , I'm really glad I changed my support.'' Life has become much better. ”
client results
Reduced support and maintenance costs: Welch's saves 50% on previous annual Oracle support and maintenance costs.
Avoiding unnecessary upgrades: Welch's can now continue running stable and effective Oracle software, fully supported by multiple U.S. state payroll updates, without any upgrade pressure. became.
Gain strategic flexibility: Third-party support allows Welch's to rely on Rimini Street to support customization while maintaining the ability to upgrade to already licensed and archived software at any time in the future.
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