New marketplace capabilities provide a data-driven, consumer-friendly claims experience to help employees get the most out of Symetra Group's supplemental health coverage.
Bellevue, WA, February 21, 2024–(BUSINESS WIRE)–In response to growing employer demand for consumer-friendly claims integration capabilities, Symetra Life Insurance Company today partnered with Nayya to provide support to group supplemental health employer customers and their customers. announced that Nayya Claims will meet and exceed these expectations. employee.
Studies show that only 10 to 20 percent of eligible employees nationwide with supplemental health insurance actually file a claim.1 As part of Symetra's continued commitment to providing innovative customer-centric benefits solutions, Nayya Claims alleviates the burden on employees of having to manually identify and submit reimbursement claim opportunities. We offer an innovative approach to simplifying supplement health insurance claims. Nayya Claims automatically does this on behalf of your employees, mapping medical claims data to supplemental health plans to ensure your employees receive value from the plans they are entitled to.
“Symetra is committed to helping employers provide their employees with the tools and support they need to make the most of their group supplemental health benefits.The Nayya Claims platform enables employees to “Use a process to process and pay claims efficiently,” says Product Management and Voluntary Practice Leader, Benefits. said Todd Dzen, vice president of .
The integrated process facilitates automated claims decisions leveraging a robust data warehouse and state-of-the-art pharmacy and medical claims enrichment techniques. Nayya submits eligible supplement health insurance claims on behalf of employees, and Symetra processes the claims and, if approved, seamlessly issues payments.
“We are proud to expand our partnership with Symetra, a recognized leader in insurance and benefits, to build a more family-centric supplemental health insurance space,” said Sina Chehrazi, CEO of Nayya. ” states. “Symetra has an innovative, consumer-focused attitude that not only drives a more seamless user experience, but also improves efficiency and helps establish a new standard for supplemental billing usage across the industry. ”
Symetra offers group living, disability, absence management, and stop-loss insurance. The company's suite of group supplemental health products includes critical illness, accident and hospital indemnity insurance and is designed to complement other plans, such as primary health insurance combined with an HSA.
For more information about Symetra and Nayya Claims, including available states, contact your Symetra Benefits representative.
About Symetra
Symetra Life Insurance Company is a subsidiary of Symetra Financial Corporation, a diversified financial services company headquartered in Bellevue, Washington. Founded in 1957, Symetra provides employee benefits, pensions and life insurance through a national network of benefits consultants, financial institutions, independent financial professionals and insurance companies. For more information, please visit www.symetra.com.
About Naya
Nayya is a leading employee benefits technology company that leverages artificial intelligence and data science to power a new era of group benefits. Nayya integrates the employee benefits experience across health, wealth, and wellness with innovative technology that brings clarity and efficiency to the benefits landscape. Enabling benefits providers and intermediaries to differentiate through employee experiences that increase the value of their services. For more information, please visit Nayya.com.
Nayya is not affiliated with Symetra Life Insurance Company or its affiliates.
1 Eastbridge Consulting, 2023
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contact address
Diana McSweeney
(425) 256-6167
diana.mcsweeney@symetra.com
