Home Business

E-commerce site management:

Ensure all product listings, descriptions and prices are accurate and attractive. Update inventory and efficiently manage product assortment. Apply critical thinking to solve challenges, demonstrating independence and a proactive approach in dealing with problems.

Manage your budgets and sales reports on a daily, weekly, monthly and yearly basis

Partner with Press & Marketing to coordinate global and local communications plans including website graphics, email marketing, social media content, etc.

Ensuring superior customer service and a solutions-based approach to customer communications

Ensuring e-commerce operational and sales expectations are met

Showroom Management and Sales:

Coordinate all showroom appointments. Maintain a clean and presentable showroom at all times. Work with partners to organize and schedule events throughout the year to drive brand awareness and sales.

Build and maintain strong client relationships through regular communications, meetings and networking events.

Understand the importance of great customer experience and building relationships

Serve as the customer's main point of contact, responding to inquiries, resolving issues and ensuring a positive customer experience.

Anticipate customer needs, foster customer loyalty, and generate sales revenue from existing and potential customers

Requires sound business judgment and ability to spot trends

Storage, delivery and inventory management

Excellent organizational, presentation and communication skills

Familiarity with e-commerce platforms. Experience with Shopify or Squarespace is a must.

Advanced knowledge of retail and merchandising concepts

Very strong analytical skills and inventory management experience

Dynamic and flexible, able to adapt to ever-changing environments

Social media and content creation experience preferred

Flexible working hours available, including evenings and weekends (during events)

Timing: Position available immediately: Part-time (20-30 hours per week), starting wage $30-40 per hour, with potential to expand to full-time in early 2025. Travel to and from Rhinebeck will be required in June and July 2024 to manage the move of inventory and operations to NYC.

Additional responsibilities include:

Highly motivated and capable individuals who can communicate with people at all levels, both inside and outside the company

Completely self-motivated, able to set standards with their own professionalism and attitude

Energetic, self-motivated and willing to do whatever it takes to get the job done

Decisive, structured, organized and has a keen eye for detail

Willingness to work hard to move the business forward

Ability to work with both detailed understanding and the big picture

Ability to effectively manage time and meet deadlines.

Studio SFW is a New York City-based architecture and interior design firm co-founded by Rachael Stollar, Erin Fearins, and Ward Welch. Collaborating for over a decade, the design trio with Southern roots has an approach that infuses lived-in luxury into interiors and lifestyle projects.

SFW employs an insightful approach to effortlessly establish a narrative that connects the interior, exterior and surrounding landscape, creating customized, artfully layered and inviting spaces.

With nearly 20 years of experience renovating homes throughout Brooklyn, Manhattan, Long Island, Connecticut, New Jersey and the Hudson Valley, SFW offers a detailed, hands-on approach to implementing designs that span from the overall aesthetic to the most tactile moments of a space.

Chelsea Jones

manager

chelsea@studiosfw.com