Multiple states on Thursday reported service disruptions at Department of Motor Vehicles offices in a “nationwide power outage” that halted license-related transactions due to “loss of cloud connectivity.”
The American Association of Motor Vehicle Administrators is a non-governmental organization that: The company, which provides software to DMV offices, announced Thursday that “the network that connects auto dealerships across the country to each other and to various certification services has been disrupted due to a loss of cloud connectivity.”
The power outage lasted from 9:50 a.m. EDT to 12:30 p.m., an AAMVA spokesperson said.
“During that time, there was no ability to process the messages that support driver license and vehicle title transactions. As a result, many motor vehicle agencies were unable to issue driver licenses and vehicle titles during the outage.” AAMVA said it will work internally and with cloud providers to identify the “root cause” of the outage.
AAMVA announced that connectivity had been restored in nearly all states as of 2 p.m. EDT, noting that “the outage has nothing to do with software and is strictly connectivity.”
DMV offices across the country were warning local residents about power outages on social media Thursday.
Illinois Secretary of State Alexi Giannulias wrote: X All driver license facilities and DMVs in Illinois and “nationwide” are down.
The Colorado Department of Motor Vehicles asked Colorado residents planning to visit the state's driver's license office to reschedule, blaming the American Association of Motor Vehicle Administrators for the power outage.
The outage affected most driver license services, including online options, but did not affect driver license knowledge tests, permit tests or motor vehicle records requests, Colorado DMV said.
The office said, “At this point, it is undetermined when the service will be restored.''
“Due to a national system outage, we are unable to process license and ID-related transactions at this time,” the Massachusetts Registrar of Motor Vehicles wrote to X.
On Thursday, New York State's DMV website posted: “Due to a network outage, DMV transactions are currently unavailable. Please check back later.”
Virginia DMV The company said its system was back up and running just before 1 p.m. “after a third-party system failure impacted driver license transactions at our offices and website.”
This is a developing story. Please check back for the latest information.
