India's retail, e-commerce and logistics sector is booming due to a surge in employment, technological innovation and a growing e-commerce market expected to reach Rs 26 trillion by 2030. This is according to GI Group Holding's new report, “India's Great Consumer Story''. ”
The report highlights a focus on recruiting young talent. More than half (52%) of retailers plan to hire new graduates, and 86.86% of retail job seekers in 2023 were between the ages of 18 and 30. This reflects the industry's attractiveness to young job seekers and its potential to drive economic growth.
Technology is transforming all three areas, with companies prioritizing cloud solutions, AI automation, and IoT to streamline operations and improve customer experience. Despite the challenges in the third quarter of 2024, the logistics sector has rebounded with job openings increasing by 10.24% at the beginning of 2024, indicating continued growth.
Sonal Arora, Country Manager, GI Group Holding, said: “India's retail, e-commerce and logistics sectors are experiencing tremendous growth due to internet penetration, smartphone penetration and a burgeoning middle class.”
“E-commerce and retail giants and startups alike are investing heavily in technology-driven logistics infrastructure such as warehouses, fulfillment centers, and delivery networks to streamline operations and improve the customer experience. .”
